Shipping

When buying from us you have the choice of First Class post, Royal Mail parcel service or Parcel Force delivery (depending on the combined weights of your order). A little or a lot! We can send up to 30KG by Parcel Force within the UK from just £5.60*. * Please note Zonal Surchanges apply to some parts of the UK the delivery charges for these are detailed below. Calculating your shipping cost before ordering You may choose the shipping method that suits you and your budget at the Checkout before you have to provide any personal information.

While you are still shopping you may see an amount for shipping in the Basket - this is just an estimate. The actual shipping cost is confirmed in the checkout when the shop knows: a) The combined order weight is b) Your country/region c) The shipping method you have chosen. Please note that we only ship orders after we have received full payment, so if paying by cheque please allow time for your cheque to be banked and cleared.

Typical Delivery Prices

We aim to get ParcelForce orders dispatched no later than the day after we receive your payment. However, should there be any delays due to stock shortages, public holidays, etc we will try to notify you by email.

Please note that the Parcel Force service is typically 2 to 3 working days, they do not pick-up or deliver over weekends. If you live in more remote locations such as the Scottish Highlands & Islands, Isle of Man, Isle of Wight and Northern Ireland delivery may take a little longer.

Royal Mail Postal Delivery:
Please note that Royal Mail delivery is not a next day service.

It is simply paying for the goods to be sent to you from us - it is no guarantee of when the package will be dispatched nor how long Royal Mail may take to deliver it. Only Parcel Force orders have a guaranteed timeframe for delivery. Although we try to ship all orders as fast as possible it is simply impossible to dispatch every Royal Mail order same day, as we can never predict the volume of Parcel Force orders that must be prepared each day.

We attempt to post Royal Mail items as frequently as we can but in practice it is just not possible every day, as each item must be individually weighed at a post office some distance from us. For that reason please do not wait until you are in desperate need before ordering as we cannot guarantee that your order will be posted immediately nor can we promise that the Royal Mail will deliver in the expected timescale (note: packages are not considered 'lost' by the Post Office until the package is 14 days late!).

Direct Pick-Up & Local Delivery
If you live in the South Hants, West Sussex area, you may pick up your food directly from us, thus avoiding delivery costs. Please note that we only allow this by special arrangement. Stock is not normally available for direct purchase from our office. Please call or email us for details.

Other International Orders
We can ship orders anywhere in the world up to 1.7kg (3.7lbs). Orders must be paid for by Credit Card via the website as we cannot accept foreign cheques. You simply shop and combine the products you want and then checkout. If you have too much in the cart you cannot proceed - just adjust the items until you have the correct weight. For more details on Internation Air Mail parcels, see International Air Parcels. If you wish to purchase products from us in larger quantities please contact us via email on for personalised pricing.

Returns and Refunds
We have a straighforward Returns and Refunds Policy.
Go to the Returns and Refunds page >>

Payment Methods
You may pay online by credit/debit card or by cheque in the post.
Go to the Payment Methods page >>