BUSY BUSY BUSY! We very happy to say we have a lot of orders at this time, BUT we just want to alert people to the fact that this may cause a delay of a day or so before dispatch. If in doubt, give us a call. 01243 537 641. THANKS! VeggiePets.com Team. [03/04/08]
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VeggiePets.com is a Trading Name of Vegeco Ltd (Registered in England & Wales Company No.5896605).
We provide the following information to inform you about what information we do (and do not) record and store about our customers. If you have any queries that are not answered here please feel free to call us.
You can be assured that your personal details will
not be distributed to any third party. Any details provided will be used
only for fulfilling customer orders, responding to enquiries and monitoring
the performance of our website.
The personal information we collect about You may
include: Your name, Your address, Your telephone numbers, Your email address.
In addition to this we keep records of activity on
our site. These records DO NOT allow us to monitor individual visitors.
We do however note IP address, country of origin and what pages are being
accessed. We do this to ensure that our Website is performing correctly
and to identify ways in which we may improve our service.
You may ask us to provide you with details of the
information we keep about you. Please email
for more
information.
Use of Cookies and JavaScripts
Our shop makes use of 'cookies' and 'javascripts' to enable it to operate
correctly.
Cookies are very small data files stored only on your computer. They
are created by your browser to record information about your purchases.
This is essential if your shopping cart is to function as cookies store
information about the cart contents until you decide to leave or purchase
those items.
JavaScripts are small pieces of code in the webpages of our site that
allow extra functionality. They may be used for things as simple as making
images change as you put your mouse over them, or for complicated calculations.
If you choose to disable Cookies or JavaScripts on your browser you will
experience problems using this website and very many others on the Internet.
Cookies and JavaScripts do not pose real security threats and make the
Internet more interesting and useful.
Security
How do I know that your site is Secure ?
When you visit our payment page to pay by credit card, there are
two things that indicate that you are connected to a secure server.
Firstly, the address will begin with ' https:// ' and secondly,
a padlock will display at the bottom of your browser.
These two signs are displayed by your web browser to show that your connection
to the server is secure and your communication with it cannot be intercepted.
We use WorldPay to process credit card payments from customers. We do not store any credit card information on our systems or at our premises.
WorldPay are part of The Royal Bank of Scotland Group, the 5th biggest banking group in the world. Established in 1993, they were pioneers in the e-commerce revolution. Now with over 20,000 companies using WorldPay they remain leaders in the provision of safe, secure online transactions
WorldPay use Thawte 2048 bit encryption systems. At the browser 128 Bit SSL is used to allow for the encryption of potentially sensitive information such as your name, address and other critically sensitive information like your credit card details. Information passed between your computer and our Web site cannot be read in the event it is intercepted by someone else.
Literally millions of pounds in credit card transactions are processed on the Internet each day. Because of sophisticated encryption and security measures built into secure sites on the Internet, the chances that your credit card information will be used fraudulently are less than winning the lottery (which is pretty unlikely anyway!).
